Frequently Asked Questions

What is Early Reads? 

Early Reads is a free membership program that gives you the opportunity to review some of Sourcebooks’ most anticipated releases before they’re available to the public. 

 

How does it Work?

  1. We will email you a list of our most anticipated titles.
  2. You select two free books or eBooks of your choice and place an order.
  3. You can access your Early Reads through your My Account area.
  4. We will send you an invitation to share your thoughts. Your honest reviews help us create a world of readers connected by great stories. 

 

Is it available in my country?

Early Reads is only available to members within the continental US due to shipping costs and licensing rights. 

 

How do I access my Early Reads?

  1. After your order is placed, an email confirmation is sent with a link to the title
  2. Click on the link and you will be taken to your Early Reads account.  
  3. Login as needed, click on the dropdown arrow next to your name at the top right of your screen.
  4. From the My Account area, click on My Downloadable Products.  
  5. Click the title you wish to read and this will open the book on our reading platform, Issuu. 

*Note: If you don't have the link or are missing your order confirmation, you can also log into your Early Reads account and follow the same instructions.  

 

What if I don't have my order confirmation email, can I still access my Early Reads titles?

  1. Login at earlyreads.com, and click on the dropdown arrow next to your name at the top right of your screen.
  2. From the My Account area, click on My Downloadable Products.
  3. Click the title you wish to read and this will open the book on our reading platform, Issuu.

    *Note: If you don't have the link or missing your order confirmation, you can also log into your Early Reads account and follow the same instructions.  

 

What device or system do I need to read my eBooks?

When using Issuu, you can view your eBook using any device that can connect to the Internet with a web browser. 

 

How often will I receive codes?

We send new codes monthly. The codes are valid until 11:59 pm CST on the following Sunday.  

 

What if my code doesn't work?

If you believe there is a problem with your code, please contact customer care at support@sourcebooks.zendesk.com

 

How do I review the product?

You can review your Early Reads books at any online retailer’s site of your choosing (Amazon, Barnes & Noble, etc.) at any time. You will also receive a reminder email a few weeks after you receive your book containing links to suggested retailers.

 

What happens when I don't use my code?

Due to limited availability, Early Reads codes expire at 11:59 pm CST the Sunday after the codes are sent to you. After the expiration you cannot redeem the code, but you will remain a member of Early Reads and receive upcoming codes. 

 

Can I have more than one account?

No, only one account per person. 

 

What happens when I place an order without my code?

If you complete an order without using your promo code, you can contact customer care at support@sourcebooks.zendesk.com for a refund equal to the value of that code. 

 

My order is lost, will I receive a replacement?

If your eBook did not arrive, check your spam folder for the order confirmation that contains your eBook link.  

If your print books were lost in the mail, contact customer care at support@sourcebooks.zendesk.com

 

When will I get my books?

Print books typically take 8-14 business days to arrive. 

eBooks are delivered same-day to your inbox with your order confirmation receipt. (If you don’t see the confirmation email, check your spam folder and be sure to add us to your contact list). If you can't find your order confirmation email, see “How do I access my eBooks?

 

How do you pick the books that are featured?

Our book selections are hand-picked by our passionate and energetic team of book lovers. We take into account what day the book will be published, its popularity, and what resonates most with our members. Typically, we offer pre-release titles, but on occasion, we also feature some of our most beloved timeless books. 

 

What are some titles available as eBooks?

In order to keep Early Reads free for our members, we frequently offer eBooks instead of print copies to eliminate shipping costs. Exceptions to this include picture books, journals, planners, and titles that do not have eBooks available. 

 

I did not receive my order confirmation email. How do I access my ebook?

Check your spam folder and ensure that the email address you used to sign up is correct. If you still can't find it, see “How do I access my eBooks?

 

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